The Voice of the Customer: Designing What Drivers Value
29 Oct 2026
Day 3 AM - Designing the Right UX Experience
As vehicle interiors continue to evolve, customer expectations are evolving with them. Drawing on Voice of the Customer insights and emerging industry trends, this session explores how drivers are experiencing the next generation of in-cabin technologies and interactions. The discussion will examine the opportunities and challenges shaping future automotive experiences, highlighting the importance of aligning innovation with customer value.


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